GDPR - Data Protection
Full compliance with General Data Protection Regulation
Helionova GDPR Compliance
🏢 Company Information
Company name: Helionova EI
Address: 26 rue des Buttes, 74300 Cluses, France
SIRET: 48316730000050
Host: 02switch
Email: contact@helionova.fr
Website: https://helionova.fr
📋 Data Collection
We only collect personal data necessary for:
- Processing your orders and deliveries
- Commercial communication (with your consent)
- Improvement of our services
- Compliance with legal obligations
- Answers to questions about natural cannabinoids (CBD) present in our products
🍪 Cookie Management
Our site uses different types of cookies:
⚖️ Your GDPR Rights
In accordance with GDPR, you have the following rights:
Right of access
View your personal data
Right to rectification
Correct your inaccurate data
Right to erasure
Delete your data
Right to restriction
Limit processing
Right to portability
Retrieve your data
Right to object
Object to processing
🔒 Data Security
We implement appropriate technical and organizational measures:
- Encryption of sensitive data
- Restricted access to personal data
- Staff training on data protection
- Regular security audits
- Secure backups
📞 DPO Contact
To exercise your rights or any question regarding data protection:
dpo@helionova.fr
Helionova EI
26 rue des Buttes
74300 Cluses, France
📅 Data Retention
Your data is kept only as long as necessary:
- Customer data: 3 years after last order
- Accounting data: 10 years (legal obligation)
- Analytics cookies: 13 months maximum
- Marketing data: Until consent withdrawal